Shipping & Returns
Last update:September 14, 2025
“Collector Investments, LLC”( “we,” “our,” or “us”) ships every order as quickly and safely as possible while complying with all federal, state, and local regulations. The following policy explains our order-processing times, shipping methods, and related requirements.
1. Order Processing
- Firearms Ship within 1 –3 business days after we receive your selected dealer’s valid Federal Firearms License (FFL).
Ammunition & Accessories: Ships within 1 – 3 business days once federally required age verification is complete.
2. Shipping & Delivery
- All packages are sent via a trackable ground service (typically USPS or FedEx Air or Ground depending on product). You will receive an email with tracking details as soon as your order departs.
- An adult signature (age 21 or older) is required for every firearm and ammunition delivery.
- Published transit times are estimates; carrier delays, severe weather, or regulatory holds can extend delivery windows. Title and risk of loss pass to you once the carrier accepts the shipment. FOB Shipping Point.
3. Shipping Requirements & Restrictions
- Firearms must ship to a licensed FFL dealer of your choosing; federal law prohibits direct shipment of firearms to individuals across state lines.
- Ammunition ships only to customers who meet federal minimum-age rules—21 + for all ammunition and only where such shipments are legal. We ship products only where permitted by federal, state, and local law. You are responsible for any local permits, fees, or paperwork required for delivery to your location.
- We have a California dealer registration number so we can ship to a FFL dealer in CA.
4. No Returns
All sales are final. Collector Investments, LLC does not generally accept returns or exchanges on any products under any circumstances. Please verify all order details—including product type, caliber, quantity, and FFL information—before completing checkout.
5. Damaged, Lost, or Incomplete Shipments
Inspect all packages at delivery. If items arrive damaged or incomplete, email [email protected] or call 540 521 2642 within 24 hours of delivery. We will assist you in filing a carrier claim and work toward an appropriate resolution. Please retain all packaging and take pictures of the box damage and packing for claims purpose. Proper documentation of the damage and packaging is critical for claims satisfaction
6. Order Changes & Cancellations
Because we process orders promptly, changes or cancellations may not be possible once an order has entered has shipped. If you need assistance, contact us immediately at [email protected] or 540 521 2642 and we will do our best to help.
7. Contact Us
Collector Investments, LLC
Address: 2840A Peters Creek Rd
Email: [email protected]
Phone:540 521 2642
Last updated:9/15/25
